TYPES OF SHIPMENTS AT SPORTMASTERS.PL
Courier shipments are carried out daily - Monday to Friday by courier:
INPOST at 10:00 am
DPD and DHL till 13:00.
Please take the above deadlines into account when placing your orders and choosing your payment method.
Please also note that orders are processed in the order they are placed.
At each stage of order processing you will be informed by e-mail or telephone about its progress. All orders placed in the online store are assigned a waybill number, which the customer receives in an e-mail notification of order completion. With the waybill number you can track the shipment on the websites of courier companies:
DHL - http://www.dhl.com.pl/sledzenieprzesylkikrajowej/
In case of any problems with the delivery, please contact our office.
Please check the package in the presence of the courier, in case of any discrepancies with the sales document attached to the package or damage to the goods, the damage protocol should be drawn up together with the courier. Copy of the report should be sent to us in electronic form to the e-mail address firstname.lastname@example.org or in traditional form by post to the address: SPORT MASTERS ul. Borowa 9a, Wilcza Góra, 05-506 Lesznowola with the note Complaint.
SHIPPING COSTS IN SPORTMASTERS.PL STORE
Below is the price list for shipments within Poland. Deliveries outside Poland are priced according to weight and dimensions.
Price list Inpost
Paczkomat - 14,00 PLN
Courier Inpost - 15,00 PLN
Pricelist of DPD shipping
DPD courier - 20,00 PLN
Price list for DHL shipments
Shipping price list DHL - 22,00 PLN
Bulky goods such as hangers, platforms - shipping cost is calculated on the product card.
All customers of the sportmasters.pl Internet store do not pay for the shipment of orders over 2000.00 PLN (gross). Shipping costs are covered by SPORT MASTERS company. This promotion applies only to non-size goods.
PALLETS courier DHL (120/80/200 cm)
Pallet** up to 200 kg
Pallet** up to 400 kg
*Outsize - an item whose size and weight exceed the dimensions of a regular package (e.g. full bags, racks, large shields, trunk protectors sets)
**Pallet - contains up to 6 full bags 35 cm wide or 4 full bags 40 cm wide or 30 pieces 2 cm puzzle mats MP-1 or 15 pieces 4 cm mats MP-2
*** Not standard - oval packages, irregularly shaped packages, packages with protruding elements, etc. (e.g. hangers, platforms, instruments, mats and the like).